» About Us
HI Destination Management Pvt. Ltd.
is a tour operating company with an impeccable record of consumer satisfaction. Our team of travel advisors has been trained to provide the best advice possible to all our customers while the operational managers ensure that the best service is delivered to the guests of HI Destination Management Pvt. Ltd.. With round the clock availability we have ensured that at no time do our customers face any difficulty during their tours. Our branches are spread over the far reaches of the country which has aided us in our quest for excellence.
We have a young and energetic team
that is motivated, professionally qualified and extremely competent. We have a tradition of maintaining an undying relationship and a strong bond with our customers even after their tours for which we are always ready to go that extra mile. HI Destination Management Pvt. Ltd. has so far been successful in meeting all demands of our esteemed customers with the expected and appropriate response owing to our affiliation with the best institutes and resorts in the leisure industry.
The success of HI Destination Management Pvt. Ltd. is also attributable to the new and unique methodology adopted by us to keep pace with changing times and the ever increasing levels and standards of service expected by our customers. The tours that are offered to our clients are after a personal reconnaissance by our scouts. This detailed planning has helped us in sweeping away all the lacunas that at times creep into the itinerary.
Our company having started out as only an inbound tour operating section has now spread its wings over the various other facets of the travel industry. India being a country of over 300 languages has in store a measure of experience that is unfathomable. We provide our clients with an opportunity to explore the unexplored with aim of advertising the natural beauty of the land of tigers. Our scouts have been able un-earthen and discover the remotest cultures, tribes and locations to which all our clients now have access to. The personal and individual touch of our agents while preparing, organizing and carrying forth the tours has made us different from other tour operators to which all our customers stand testimony.
Having been catering for last minute changes in accordance to the preferences and the comfort of our customers has ruled out any iota of customer dissatisfaction.
HI Destination Management Pvt. Ltd. is the brain child of an enterprising young green horn and an experienced veteran.
Together they have been successful in laying the foundation of a company that has moved ahead in its sphere by leaps and bounds. With the right mixture of youth, drive, initiative and experience the company has left no stone unturned in order to provide its best which has propelled this unit to its present position on the international front. This extraordinary growth and transformation is due to the sheer dedication of all those involved in the functioning of this company and the completely transparent method of functioning adopted by us which has won us the confidence and trust of all our clients.
HI Destination Management Pvt. Ltd. has maintained a reputation of being a company with crystal clear consumer and operating policies.
We have been accepted as an asset to the travel industry which is evident from the numerous awards that have been bagged by us over the years.
Our authenticity has been proven by our large and ever expanding consumer base.
All our clients have been assured of the standard of service being provided in accordance with their financial limits. In order to maintain complete transparency in our dealings with the clients, our agents personally brief them about the details of their tour package. Any doubts or clarifications are immediately cleared and amendments are made on a real time basis.
To prevent pilferage of the consumer’s money and to sustain our client relationship, all dealings with the various authorities involved in the tour itinerary are done personally by the agents. Moreover we also provide complete assurance of all facilities promised due to our complete trust and affiliation only with the best and time proven hotels and resorts.
While providing the costs of the tour packages we ensure that all intricate details ranging from a simple bottle of mineral water to the preferred type of vehicle for transport are looked into. At no time will a client feel that the service charged for is lacking. Our tour guides are experienced and well educated. Their courtesy and communication skills are two facets of their profession that we vouch for. The guides are provided according to the preferred language of communication while dealing with clients who are comfortable in languages other than English. All additional charges where and when required are mentioned in the costing of the package, and if not, it is catered for by the company.
We, unlike other tour operators, provide our clients with option of booking of their own international and domestic flights, along with the return tickets.
Thereafter we take upon the responsibility to complete the said tour within the set time frame of the various flights. However we also provide booking of the air tickets when requested, with a separate mention of their costs.
We have our branches set up in the far reaches of the country and exclusive agents posted to locations where these branches are not sustainable. Operating these tours from India itself has helped us to save the extra expenditure incurred by our clients due personal affiliations. Being a Delhi based outfit has equipped us with the where with alls in carrying out any last minute adjustments with minimum delays. Our business consultants and associates have been successful in building a pool of exclusive service providers who are ready to cater for any unforeseen contingency.
We carry out personal as team tours.
From hut resorts to the palatial hotel suites, we cater for all demands of the clients. Unlike other Tour Operators who claim to deliver personalized service with limited view of either what the Tourism Industry has to offer or what the tourists want to see, we possess an advantage of greater insight into both what the tourists prefer seeing and what the market has to offer. This insight helps us tailor make the tour programs which are of interest to our customers. We believe that tourists are more attracted towards things that are alive and things that one can correlate to and compare their way of living with ours.
We understand that Taj Mahal, Amer Fort, Red Fort are state of art historic monuments but what attracts our guests the most are the rickshaw pullers who take you from the parking area to the gates of Taj Mahal, the crowd walking in small lanes at Chandni chowk near Red Fort, the Paranthas and Jalebi’s that people have in breakfast, over crowded local buses & cars running without rare view mirror and horns, people sleeping on the footpaths, thousands of people living in the slumps, the aghori sadhus in haridwar, pilgrims rolling on naked road from the southern most point of India to the northern most point of India just to acknowledge and convey his regards to the god because his wish came true, the fact that Rajasthan being a desert state and most of the land is desert, still you find people serving cold drinking water to passengers in the train that stops at there local station without charging a penny, the smile on a beggar when you click a photograph with him, the forth generation guide at Havelock island in Andaman who speaks to the deer, fishes and birds in her language and would do anything to save them from getting extinct, the local Dhabas, young couples sitting close in parks, the vegetable markets, traffic jams, parantha wala in Mussorie, the foreign nationals who fell in love with lord Krishna and adopted Hinduism and settled in Vrindavan etc.
All this helps you realize how differently the same thing is back home. This is the real perspective for a tourist.
We ensure that we take our guests on escorted walking tour of the local bazaars, work place and homes of local craftsmen etc. The women travelers love to go shopping for Indian outfits and getting them altered by the tailors to a perfect fit. It is the participation that counts then the price that you pay. We ensure that you get a rickshaw ride or a horse cart which are always accompanied by peals of laughter from both the people inside and outside the cart. Walking on a street full of crowd and bumping into a road side ENT specialist equipped with his wares is an awesome experience. If shown properly, the experience would penetrate straight into your hear and will always remind you of visiting India again.
As an experienced tour company, we strive to research on what extra can we show to our guests. We are in the business because of our love for the people and our rigorous efforts to leave fond memories of their association with us by showing them our beautiful country and our fellow countrymen.
We realize how difficult it is to evaluate our claim for delivering quality services but there is a way out. Try talking to us. It will not take you long to realize that you are being dealt by a different set of people who hold distinct and “Eveready” attitude towards not only their own job but also in the way they deal with you. Another alternative is to drop us your request and we will mail you your choice of tour package followed by a list of customers who traveled with us in the past and are willing to stand testimony to our services. Nobody can explain you how good we are other then the person who has experienced our services.